How to Troubleshoot Intermittent Problems?

When it comes to solving network problems, intermittent problems are some of the toughest to resolve. It can take weeks for only trying to catch the problem when it occurs. There are four key steps to resolving intermittent problems. Firstly, you must get in the path of the packets. Secondly, you need to be able to capture for a long time so you don’t miss the problem. Lastly, you need a way to identify when the problem occurs so you can drill down into the trace and find the problem packets. Read on to learn how you can reliably get to the root of those problems using IOTA 1G. 


1. Accessing and capturing the packets

The first step in setting up the IOTA to capture packets is to configure the capture ports in in-line mode. Login to the IOTA and turn off SPAN mode which puts it in in-line mode.